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分布式坐席系统：探寻其发展历程

福禄装修家居
2025-08-02 13:16

Distributed Seat Systems: Evolution and Future Prospects

Distributed and seat integration products (hereinafter referred to as "Distributed Seat Systems") have entered the market since the early 2010s and have gone through over a decade of technical iteration and industry penetration.

Market Entry and Early Exploration (Early 2011s - 2015)

The core technology foundation of the seat management system can be traced back to the KVM (keyboard / video / mouse) switching technology and IP network transmission technology in the 2000s, but the application scenarios were mainly for data center server operation and maintenance management. In 2013, domestic manufacturer MediaComm proposed the concept of "seat collaboration management," marking the formal commercialization of the KVM seat system. During this stage, the product was centered around "KVM+matrix," which solved the limitations of traditional matrices in scalability and flexibility. It was mainly applied in command and control centers with high reliability requirements such as public security and the military.

Market普及商业化普及 and Commercialization (2016-2018)

With the formal commercialization of the Distributed Seat System, many manufacturers have transformed and entered this market, releasing distributed systems based on the HiSilicon solution. For example, AVCiT launched distributed products, MediaComm launched cloud control distributed products,小鸟科技 launched UniStation seat management systems, and淳中 released cloud distributed systems. As market demand changed, the integration of distributed and seat collaboration management systems, this stage's products were centered around "KVM+matrix+splicing+control center".

Market in Red Sea Competition (2019 - 2022)

As market applications accelerated, the KVM seat management system became a standard configuration for command center information construction, and with the rapid growth of information construction scale, large-scale project construction demands emerged in various industry fields. This stage's products were centered around "KVM+matrix+splicing+control center+interactive collaboration+operation and maintenance+large systems". For example, AVCiT released the 576 host, MediaComm released the 816 host, and小鸟科技 released the 640 host, etc.

Low-cost Micro-revision and AI Industry Innovation (2023 - Present)

In recent years, with the development of AI technology, more and more AI industrial-grade products have emerged. Domestic outstanding distributed seat manufacturers have begun to explore and study the integration of artificial intelligence and seat collaboration management systems. By optimizing the distributed architecture, delving into edge computing, and deploying and inferring AI large models flexibly at each edge node, AI capabilities are modularized. Innovative human-computer collaboration achieves AI seat-assisted decision-making and provides suggestions for seat collaboration management.

AVCiT魅视科技 has been the first to integrate AI technology into the professional audio-visual field, releasing AI edge intelligent collaboration platforms, video structure analysis platforms, and link image large model platforms, and innovatively applying urban intelligent management image large model technology.

MediaComm美凯 actively explores and has realized a series of AI seat applications, such as seat AI broadcast, seat AI intelligent alarm, AI intelligent monitoring, and seat automatic learning plans. These are flexibly deployed in scenarios such as smart security, smart transportation, smart factories, and smart campuses, with low-cost micro-revision. In addition, MediaComm美凯 has joined hands with the Guangdong Provincial Artificial Intelligence Industry Association to participate in the drafting of 49 industry standards such as "Artificial Intelligence Enterprise Identification and Rating Specification", promoting the standardization of artificial intelligence enterprises.

Future Prospects

The future development prospects of Distributed Seat Systems are even broader. They will continue to break through in terms of technical integration, industry penetration, security upgrades, and ecological collaboration, becoming core infrastructure in fields such as smart civil aviation, smart cities, and smart factories.